TERMS OF SERVICE
Effective Date: August 06, 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by Frayen Teq IT Services ("Company", "we", "our", or "us").
By using our services, you agree to be bound by these Terms.
1. USE OF SERVICES
You agree to use our services for lawful purposes only.
You may not use our services to transmit malware, spam, or engage in unethical or illegal activities.
2. CLIENT RESPONSIBILITIES
Clients must provide accurate information for service setup.
Clients are responsible for maintaining the confidentiality of access credentials.
3. SERVICE DELIVERY
We strive to deliver services within agreed timelines. However, delays due to unforeseen circumstances (natural disasters, technical failures) may occur.
For subscription-based services, access is granted only after full payment is received.
4. PAYMENT & REFUND POLICY
Payment terms are discussed and agreed upon in service contracts.
Refunds are subject to review and are typically not applicable for completed installations or delivered software.
5. INTELLECTUAL PROPERTY
All materials, tools, and software developed by Frayen Teq remain the property of the company unless otherwise stated.
Clients may not resell, reproduce, or redistribute our software or content without permission.
6. LIMITATION OF LIABILITY
Frayen Teq shall not be liable for:
Indirect, incidental, or consequential damages
Service interruptions due to external causes (e.g., internet outages, force majeure)
7. TERMINATION
We reserve the right to suspend or terminate services if:
There is a breach of contract or non-payment
Malicious or illegal activity is detected
8. MODIFICATIONS TO TERMS
We may revise these Terms from time to time. The latest version will always be available on our website.
9. GOVERNING LAW
These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be settled under Philippine jurisdiction.
10. CONTACT US
Cecelia Building, 1 Pedro Street, TS Cruz Subdivision,
Novaliches Quezon City
📧 Email: info@frayenteq.com
📞 Phone: +63270 004817